KIBUSHOP After-Sales Service Form

Need help? We're here to help.

Business hours: 10:00~18:00 (excluding weekends and holidays)

To provide careful attention to each and every customer,

Please note that responses may be delayed.

Please note that your mailbox may be over capacity or you may not be able to receive emails from your smartphone, so we recommend using PC email.

Due to our participation in Tokyo Game Show 2025, we will be suspending inquiries during the following period.

📅 Suspension Period
Thursday, September 25, 2025 - Sunday, September 28, 2025

📩 We will respond to inquiries received during this period in order from Monday, September 29th.

We apologize for any inconvenience this may cause and appreciate your understanding.