KIBUショップ

Please contact our after-sales service email address m@kibushop.com .

Items shipped within Japan are generally free of charge .

Our products are generally shipped from warehouses in Japan, and some are also shipped via Amazon.

After payment is confirmed, the actual product will be shipped within 1 to 3 business days, excluding weekends and holidays.

*Pre-order items will be shipped once inspection is complete.

*Please note that delivery may be delayed due to order status, supply status of parts used, manufacturing process, troubles during overseas transportation, irregularities at customs clearance, etc.

お客様のご都合によるキャンセルにつきましては、以下のキャンセル手数料をご負担いただいております。

・日本国内のご注文：ご注文金額の 3.4％
・日本以外のご注文：ご注文金額の 5％

なお、事前にお問い合わせにて手数料についてご確認いただいている場合は、その旨を明記のうえご連絡いただけますと、対応がスムーズです。

Please note that all international orders shipped by KIBU may be subject to import taxes, customs duties, and fees levied by the destination country's customs office.

Customer Responsibility: As the buyer, you are solely responsible for paying any and all customs duties, clearance fees, and import taxes. KIBU does not collect these fees at checkout and cannot predict what they may be.

Refused Packages: If you refuse to pay the customs fees and the package is returned to us or destroyed by customs, KIBU reserves the right to deduct the original shipping costs, return shipping fees, and any other related charges from your refund.For more information regarding your country's customs policies, please contact your local customs office before placing an order.

Parallel imports are not covered by the product warranty provided by authorized dealers.

All of the wireless equipment related products we sell have undergone all necessary certifications, including technical conformity certification.

VIA is software that allows you to directly manipulate and instantly update your keyboard keymap on the web.

Visit www.usevia.app to remap your key bindings to your liking.